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Title: |
Director of Operations
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Location: |
US-New York
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Work History: |
2/08 Present: Coast to Coast Wound Care, Inc
Title: Director of Operations
Provide the organization with the vision and leadership to carry out its mission.
Maintain staff and volunteer focus on its mission and vision and balances organizational priorities through an inclusive strategic planning and management system.
Seek out opportunities to improve organizational operations and shift organizational philosophy to integrate departments and programs to function as a strong, cohesive operation.
Develop policies and strategies for financial management including all revenues, expenses, and investments. Ensure rigorous accountability and long term stability through the conservative fiscal management of resources and endowments.
Guide and integrate the department heads efforts to realign all business processes and reinforce organizational structure to ensure the effectiveness of major programs and initiatives by focusing energies and operations to achieve agreed upon objectives.
Encourage and facilitate the application of technology to enable the re-engineering of programs and processes to make optimal use of resources.
Responsible for financial management monitoring including all revenues, expenses, endowment funds and investments.
Exercise judgment in researching, organizing, analyzing and presenting information to assist the CEO in setting organizational policies.
Exercise judgment and discretion in communicating with volunteers and in developing recommendations and proposals, interpreting implications and indicating alternatives and solutions.
Provide advice to the CEO, senior management on financial matters assessing and explaining long and short-term implications for the organization of alternatives and decisions.
Develop and maintain polices and controls for financial functions.
Manage the development and monitoring of overall organizational and departmental operating budgets.
Responsible for managing all accounting processes including allocations and designation to ensure accuracy and timeliness.
Oversee the preparation of standard and ad hoc financial reports required for responsible fiscal management. This includes budget analyses, cash flows and forecasts.
Manage all aspects of financial relationships with external groups.
Realign all aspects of the organization's operations and support services to facilitate and reinforce the effectiveness of strategic plans. This includes realigning key business processes, the organizational structure, management practices, communications, and the development and deployment of staff.
Assess and analyze the financial, administrative and operational implications of proposed actions and decision by individual areas and departments on the whole of the organization.
Interview and recruit physicians in 13 different.
Conduct annual performance appraisals.
In collaboration with Administration and the Medical Staff, responsible for identifying the needs of the Clinical System for education, training, programs and services in the area of computer skills and competencies in the use of electronic tools for patient care, quality management, utilization management, clinical resource management, and performance improvement initiatives in 13 different states.
Conducts ongoing technology assessment of medical information systems and products, related to identifying and meeting patient needs, Clinical System's programs, and potential external collaborations.
6/2006 01/08 Memorial Sloan Kettering Cancer Center - Physician Billing Department
Title: Assistant Manager of Financial Production
Ensure all necessary deadlines are met (e.g. Charge Entry turnaround time of 72 hours, monthly payment posting close books, monthly report distribution, annual performance appraisals, payroll, etc) within established timeframes.
Responsible for billing from over 50 billing areas. Total monthly billing of $52 million.
Monitor progress and implemented changes in staffing and overtime to meet goals and objectives. Review reports (e.g. outstanding screening reports, charge entry status reports, batch counts, unmatched cash, credit balance reports, etc.) to determine if adequate progress is being made. Created and implemented strategies to address inconsistencies in desired performance.
Evaluated current productivity standards and made necessary adjustments to ensure optimal efficiency and productivity.
Evaluated current policy and procedures and made necessary changes to streamline process and incorporate additional responsibilities as they arise.
Monitored and assessed current workloads and determined staffing levels and assignments.
Monitor and ensure compliance with all mandatory billing regulations as established by Hospital Compliance Officer for all staff members.
Interview and recruit for vacant positions as well as assist area supervisor in recruitment of senior staff members.
Conduct annual performance appraisals.
Serve as a primary contact for both Center and Non-Center staff in regards to various issues as they relate to the Financial Production Team.
Developed plans to implement solution or improve operations by identifying resources requirements, analyzed existing resources and procedures, and identified new sources of support.
10/2001-5/2006 New York Outpatient Management Systems, Inc
Title: District Manager
In-charge of 5 site, day-to day operations.
Managed billing and collection for all 5 sites (each site an average of 3million per yr).
Processed all account receivables and payables for all 5 sites.
Managed 30+ employees.
One-on- one consultation with patients regarding financial issues and other issue.
Hire and terminate employees for all 5 sites.
Create yearly budgets for all 5 sites.
Monitor and minimize company expenses (minimize companies expenses by 30%).
Serve as liaison with lawyers, and insurance companies.
Process payroll for 30+ employees.
Create monthly PowerPoint presentation for Investors.
Provide coverage for 5 sites when needed.
Conduct quarterly Q.I. training for all 5 sites.
Conduct and implement HIPPA guidelines.
Perform daily, monthly and yearly closings for all 5 sites.
In-charge of start-ups for new facilities.
5/2000 - 7/2001 West 11th Street Pediatrics Assoc N.Y, N.Y
Title: Billing Manager
Increased billing from $680,000 to 2.3 million in one year.
Doubled collections by 1.2 million in one year.
Perform day-to-day billing and collection.
Manage staff of five.
Serve as liaison with patients, lawyers, and insurance companies.
6/1996-4/2000 American Healthcare Providers, INC NY, NY
Title: Chief Information Officer.
Implementation of computerized billing system.
Train all staff on medical software.
Managed department of M.I.S staff of 15 workers.
Collected 80% of outstanding claims totaling over 1.2 million in one year.
Prepared statements of charges and collection for staff of 8.
Involved in all aspects of billing and collections.
7/1990-5/1996 NY Medical College. Bronx, NY
Title: Snr. Account Rep
Managed the billing and collections for the department of radiology.
Prepare monthly productivity reports for the Chief of Medicine.
Managed staff of 3.
Perform all aspect of billing and collection.
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Skills: |
Microsoft Word, Acess, Excel, Power Point, Bilingual Spanish, Citirx
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Education: |
Education: Dewitt Clinton H.S Bronx, N.Y
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