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Professional Profile of Epifanio -- Financial Associate
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Title:
Financial Associate

Location:
US-California-Orange County

Work History:
***CALCOM FUNDING – Irvine, CA
04/2005-09/2007
General Manager / Senior Loan Consultant

Oversee all day-to-day bottom-line factors involving residential loan analysis, approval, and processing, augmented by extensive experience in banking. Direct day-to-day operations including goal-setting, decision-making, and troubleshooting and solving problems. Train, coach, and mentor loan officers in all aspects of financing home loans. Provide quality assurance of all loans and loan processing. Create and implement regional marketing promotions and business-development programs. Build relationships with clients and vendors.

Key Achievements:
Developed paperless system to streamline loan processing and submissions to banks, resulting in a significant saving in product costs.
Successfully set and exceeded all branch goals as well as meeting all budget and scheduling requirements.
Skillfully ensured quality control for the branch in Orange County, California.

***HOME LOANS 4 USA – Irvine, CA
06/2004-04/2005
Senior Loan Consultant/ Trainer

Held key positions with mortgage lender doing $1.7 million in annual sales in Orange County. Originated and processed loans. Planned and organized open houses and other events and activities. Correctly originated and processed loan applications and maintained accurate documentation. Streamlined customer service to buyers, agents, and builders. Adeptly designed correspondence, invitations, and advertising materials. Crafted scripts for loan officers and staff. Trained and oriented new hires.

Key Achievement:
Productively increased accounts using strong marketing strategies and excellent customer relations.

***WELLS FARGO BANK – Mission Viejo, CA02/2002-04/2004
Merchant Teller

Qualified customers with private or professional/executive-level accounts for local branch of nationwide banking institution. Processed banking transactions and international wire transfers. Sold broad range of banking instruments. Oversaw large-scale deposits and withdrawals.

Key Achievements:
Highly commended as one of the top-selling tellers in the region of checking and saving accounts.
Received numerous customer satisfaction awards.

***MBNA AMERICA BANK – Aliso Viejo, CA10/2001-02/2002
New Account Specialist

Sold and opened new credit-card accounts. Dealt daily with diverse customers and fielded numerous inquiries about various type of accounts.

Key Achievement:
Ranked as the top-producing account specialist among peers.


Skills:
•Operations Management
•Market Identification
•Banking Operations
•Strategic Business Planning
•Client / Public Relations
•Sales & Marketing
•Mentoring and Coaching
•Visionary Leadership


Education:
UNIVERSITY OF PHOENIX – Costa Mesa, CA
Bachelor of Science in Business/Finance (expected spring 2009)
~ GPA: 3.89 / 4.00 ~

SAN BEDA COLLEGE – Manila, The Philippines
Coursework toward Business Degree, majoring in Accounting



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